Cookie Policy
Last updated: June 2025
This Cookie Policy explains how Greentonecreative, a legal entity registered at Wollaston Lake, SK S0J 3C0, Canada, operating the hotel-casino website Greentonecreative (hereinafter referred to as "we", "us", or "our"), uses cookies and similar tracking technologies when you visit our website. This policy describes what cookies are, which cookies we use, why we use them, and how you can manage your cookie preferences.
By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy. For information about how we handle your personal data more broadly, please refer to our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other internet-enabled device) when you visit a website. They are widely used by website operators to make websites work more efficiently, to provide functionality, and to collect information about how users interact with websites.
Cookies are stored in your browser and allow the website to recognize your device on subsequent visits. They can be either session cookies, which are deleted once you close your browser, or persistent cookies, which remain on your device for a set period of time or until you manually delete them.
In addition to cookies, we may also use similar technologies such as:
- Web beacons — small transparent images embedded in web pages or emails that track user behavior;
- Pixel tags — similar to web beacons, used to track conversions and marketing effectiveness;
- Local storage — browser storage mechanisms that allow websites to store data locally on your device;
- Session storage — temporary storage that is cleared when the browser tab is closed.
References to "cookies" throughout this policy include all such similar tracking technologies unless otherwise specified.
2. Who Sets Cookies on Our Website?
Cookies on our website may be set either by us directly (first-party cookies) or by third-party service providers (third-party cookies). First-party cookies are set by Greentonecreative and are used to ensure the website functions correctly and to improve your experience. Third-party cookies are set by external companies whose services we have integrated into our website, such as analytics and advertising platforms.
3. Types of Cookies We Use
We categorize the cookies used on our website into the following types, based on their purpose:
3.1 Strictly Necessary (Essential) Cookies
These cookies are essential for the proper functioning of our website. Without them, certain features and services cannot be provided. These cookies do not store any personally identifiable information and do not require your consent under applicable law, as they are strictly necessary for the delivery of the service you have requested.
Examples of what these cookies enable:
- Maintaining your session as you navigate between pages;
- Remembering items added to a booking or reservation form;
- Ensuring the security and integrity of the website;
- Load balancing to manage server traffic;
- Fraud prevention and spam protection.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| __cf_bm | Cloudflare | Bot management and security — distinguishes between humans and automated bots to protect the website from malicious traffic. | 30 minutes |
| __cflb | Cloudflare | Load balancing — ensures requests are distributed evenly across servers for optimal performance. | Session |
| cf_clearance | Cloudflare | Stores confirmation that the user passed a security challenge (e.g., CAPTCHA), preventing repeated challenges. | 1 year |
| PHPSESSID | Greentonecreative | Maintains the user's session across page requests on the website. | Session |
| cookie_consent | Greentonecreative | Stores the user's cookie consent preferences so the consent banner does not appear on every visit. | 12 months |
3.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our website — for example, which pages are visited most often, how long users spend on each page, and whether users encounter any error messages. The information collected is aggregated and anonymous, meaning it does not directly identify you as an individual. We use this data to improve the performance and usability of our website.
These cookies help us understand:
- How visitors arrive at our website (e.g., via search engine, social media, or direct link);
- Which pages and sections are most and least popular;
- How users navigate through the website;
- Technical issues, such as page load errors or broken links;
- Overall website engagement and interaction patterns.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Registers a unique ID used to generate statistical data on how the visitor uses the website. | 2 years |
| _ga_[ID] | Google Analytics (GA4) | Used by Google Analytics 4 to persist session state and identify unique users across sessions. | 2 years |
| _gid | Google Analytics | Registers a unique ID to generate statistical data on how the visitor uses the website. This cookie expires after 24 hours. | 24 hours |
| _gat | Google Analytics | Used to throttle the request rate — limiting the collection of data on high-traffic websites. | 1 minute |
| _gac_[ID] | Google Analytics / Google Ads | Contains campaign-related information for the user. Used to measure the effectiveness of advertisements. | 90 days |
Google Analytics is a service provided by Google LLC. For more information on how Google uses data collected through its analytics service, please visit: https://policies.google.com/privacy . You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on .
3.3 Functional Cookies
Functional cookies allow our website to remember choices you make (such as your preferred language, currency, or region) and provide enhanced, personalized features. These cookies may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these features may not function properly.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| lang | Greentonecreative | Remembers the user's preferred language setting. | 12 months |
| currency | Greentonecreative | Stores the user's preferred currency for displaying prices. | 12 months |
| __livechat | Live Chat Provider | Enables the live chat support functionality and maintains chat session continuity. | Session / 2 years |
3.4 Marketing and Advertising Cookies
Marketing cookies (also known as targeting or advertising cookies) are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with our permission.
Marketing cookies track your online activity across different websites and build a profile of your interests in order to display personalized advertisements. If you do not allow these cookies, you will still see advertisements, but they will not be tailored to your interests.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) Pixel | Used by Facebook to deliver a series of advertisement products such as real-time bidding and to track conversions from Facebook ads. | 90 days |
| _fbc | Meta (Facebook) Pixel | Stores the last click attribution information for Facebook advertising campaigns. | 90 days |
| fr | Meta (Facebook) | Used by Facebook to deliver advertising and to measure the effectiveness of advertising. | 90 days |
| _gcl_au | Google Ads (Conversion Linker) | Used by Google AdSense to experiment with advertisement efficiency across websites that use Google AdSense services and to track conversions. | 90 days |
| IDE | Google DoubleClick | Used by Google DoubleClick to register and report user interactions with advertisements, allowing measurement of advertising effectiveness and the serving of targeted ads. | 13 months |
| MUID | Microsoft (Bing Ads) | Identifies unique web browsers visiting Microsoft sites and is used for advertising, website analytics, and other operational purposes. | 13 months |
| _uetsid | Microsoft (Bing Universal Event Tracking) | Collects data on visitor behavior from multiple websites for use in delivering targeted advertising. | 1 day |
| _uetvid | Microsoft (Bing Universal Event Tracking) | Used by Bing Ads to track visitors who interact with advertisements on the Microsoft Advertising network. | 13 months |
For more information about how Meta uses data collected through its Pixel, please visit: https://www.facebook.com/privacy/explanation .
4. Cloudflare Services
Our website uses Cloudflare, a web infrastructure and website security company. Cloudflare provides content delivery network (CDN) services, DDoS mitigation, Internet security, and distributed domain name server services. As part of these services, Cloudflare may place cookies on your device to:
- Identify trusted web traffic and protect the website from malicious bots and attacks;
- Optimize website performance and load balancing;
- Prevent fraudulent and abusive access to the website;
- Ensure secure, encrypted communication between your browser and our servers.
Cloudflare's privacy practices are governed by Cloudflare's own Privacy Policy, available at: https://www.cloudflare.com/privacypolicy/ .
5. Your Consent
When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. Your choices will be recorded and respected on subsequent visits.
Specifically, with regard to consent:
- Strictly necessary cookies do not require your consent and will always be active, as they are essential for the operation of the website;
- Analytics, functional, and marketing cookies are only set if you provide your consent via our cookie banner or preference center;
- You may withdraw your consent at any time by adjusting your cookie settings (see Section 6 below);
- Withdrawing consent will not affect the lawfulness of any cookie use that occurred before you withdrew consent.
We process your consent in compliance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation, as well as other internationally recognized privacy standards.
6. How to Manage and Control Cookies
You have several options for managing cookies. Please note that restricting or disabling certain cookies may affect the functionality and performance of our website.
6.1 Cookie Preference Center
You can manage your cookie preferences at any time by clicking the "Cookie Settings" link available in the footer of our website. This will open our cookie preference center where you can enable or disable each category of non-essential cookies individually.
6.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- View which cookies are stored on your device;
- Delete individual cookies or all cookies;
- Block cookies from specific websites;
- Block all third-party cookies;
- Block all cookies (note: this may break certain website features).
Instructions for managing cookies in popular browsers:
- Google Chrome: https://support.google.com/chrome/answer/95647
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Apple Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
- Microsoft Edge: https://support.microsoft.com/en-us/windows/delete-and-manage-cookies
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
6.3 Opt-Out Tools for Third-Party Services
You can also use the following tools to opt out of specific third-party tracking:
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on
- Google Ads personalization: https://adssettings.google.com/
- Meta (Facebook) Ads: https://www.facebook.com/adpreferences/
- Digital Advertising Alliance (Canada): https://youradchoices.ca/
- Network Advertising Initiative Opt-Out: https://optout.networkadvertising.org/
6.4 Mobile Device Settings
If you access our website on a mobile device, you can manage your advertising preferences through your device's operating system settings:
- iOS (Apple): Settings > Privacy & Security > Tracking;
- Android: Settings > Privacy > Ads.
7. Cookies and Responsible Gambling
As a hotel-casino operator, we take our responsible gambling obligations seriously. We may use cookies to support our responsible gambling measures, including:
- Remembering self-exclusion or account restriction preferences you have set;
- Ensuring that age verification checks are maintained across your session;
- Displaying responsible gambling messages and tools relevant to your activity;
- Maintaining session limits and reminders you have configured in your account.
These cookies are treated as strictly necessary and will remain active regardless of your other cookie preferences, as they are essential for regulatory compliance and your safety.
8. Data Transfers
Some of the third-party services we use (including Google Analytics and Meta Pixel) may transfer data collected via cookies to servers located outside Canada, including to the United States and other countries. These transfers are subject to the privacy policies and data protection practices of the respective third parties, and we encourage you to review those policies directly.
Where we have control over such transfers, we ensure that appropriate safeguards are in place in accordance with applicable Canadian privacy legislation.
9. Retention of Cookie Data
The retention period for data collected via cookies varies depending on the type of cookie. Session cookies are automatically deleted when you close your browser. Persistent cookies remain on your device for the period specified in the cookie details tables above, or until you manually delete them through your browser settings.
We do not retain cookie-derived data for longer than is necessary for the purposes described in this policy.
10. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, the technologies we use, legal requirements, or for other operational reasons. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via a notice on our website or by other means.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies. Your continued use of our website after any changes to this policy constitutes your acknowledgment of those changes.
11. Privacy Policy
This Cookie Policy should be read in conjunction with our full Privacy Policy, which provides detailed information about how Greentonecreative collects, uses, stores, and protects your personal data, as well as your rights under applicable Canadian privacy law.
12. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please do not hesitate to contact us:
- Legal Entity: Greentonecreative
- Legal Address: Wollaston Lake, SK S0J 3C0, Canada
- Email: info@greentonecreative.com
We will endeavor to respond to your inquiry within a reasonable timeframe, and no later than as required by applicable law.